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Upcoming Events

(Past)  

GMB Opening Day Classic (Baseball)

Lake St. Louis, MO  | 1 Location
Friday, March 10, 2017 - Sunday, March 12, 2017
More Details - Sign Up for this Event 

Frequently Asked Questions

Please contact us if you have further questions.

FAQs

  • Q. When can we book our rooms?

    A. You may start the Housing process after confirmation of registration from the Tournament / Event. The sooner you turn in the Housing Request Form the greater the hotel availability and the likelihood of getting one of your top choices.

  • Q. Should I wait to book our rooms?

    A. Rooms should be booked the moment you are accepted into the Tournament / Event. The most favorable hotels will sell out quickly and reservations are made on a first come first serve basis. Your tournament / event may increase demand making it harder to get a top choice hotel.

  • Q. Can I find my own hotel?

    A. No. Our Tournaments / Events require that Housing go through Impact Housing.

  • Q. Can I call the hotel and book my rooms myself?

    A. No. Impact Housing has negotiated the lowest group rates with each hotel. Per our agreement the hotels will not be permitted to accept any reservations not given by an Impact Representative.

  • Q. What if I'm not sure how many nights we will be staying?

    A. Some hotels will implement a stay night minimum. Please read the policies and the cancellation policies of each hotel. We suggest that you choose your dates on your ability to drive and play. If this disrupts the amount of rest your team needs we suggest you book the evening before the tournament.

  • Q. What if my team doesn't make it to the next level and we need to check out early?

    A. Most hotels will not allow an early check out without a penalty. Hotels have held your block of rooms and taken them off the market and guaranteed the lowest group rate depending on the amount of room nights you have contracted. We suggest you read the hotel’s policies and cancellation policies.

  • Q. Am I guaranteed one of my top choice hotels?

    A. Due to availability and timing you may not be placed in one of your top choice hotels. Although we will make every effort to accommodate each teams requests.

  • Q. What if I don't know the location of our game? How do I choose the right hotel location?

    A. Because we ask that the Housing process starts immediately after registration the schedule of games and locations may not yet be available. In this case we suggest that you choose the hotels that best fit your "wants” and "needs”. We have found that some teams don't mind the extra miles if the hotel has everything they are wanting in amenities.

  • Q. Do I have to turn in a rooming list or can each parent request a room on the Team Web Page?

    A. A rooming list is the preferred method. However we will provide your team parents with a parent log in and they can request a reservation on the Teams Web Page.

  • Q. Can I make changes to our rooming list?

    A. Yes. Only the Team Coordinator will be allowed access to make changes up until you click "Confirm Rooming List". If changes are needed after this please contact your Impact Representative.

  • Q. Can reservation requests be taken over the phone?

    A. Yes. Please call 888-433-4993 and leave a message on the General Mailbox, option 0. We will return your call within 24-48 hours.

  • Q. Do I submit credit card information on the website?

    A. Yes. Our website is SSL certified and encrypted for added security.

  • Q. Can I guarantee the rooms on my credit card then change to parent's credit cards later?

    A. Yes. Credit cards can be changed directly with the hotel after the group cutoff date and with the hotel directly. Please check your timeline for when to do this.

  • Q. Will my credit card be charged right away?

    A. No. Your credit card will be used to guarantee the reservation. However if you do not cancel within the hotel guidelines or you do not show for your reservation the credit card will be charged. Check your specific hotel for cancellation policies.

  • Q. What if we have special requests?

    A. Most special requests can be taken care of through the Housing Request Form. Should you have any requests that require special attention the Team Coordinator may reach out to their assigned Impact Representative. If the request is within 21 days of the tournament you may contact the hotel directly.

Tournament & Event Housing Made Easy

Team Login

At Impact Housing we are hotel people dealing with hotel people. We know the process and will work hard on your behalf to give you and your participants quality housing choices.

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Quality Choices

At Impact Housing we are hotel people dealing with hotel people. We know the process and will work hard on your behalf to give you and your participants quality housing choices.

Read more

More Benefits

Better housing process

Technology

Using the latest in technology Tournament Directors can view what teams have signed up and where they are placed.

We negotiate

We know what to negotiate and how to negotiate to get you exactly what your looking for.

No costs

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Advocate

As an advocate for you we will work hard to secure the lowest group rates, negotiate hotel contract terms, conditions and amenities allowing for more choices for your participants.

24/7 Support

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Experience

We have 75+ years hotel industry experience

Teams Served

Rooms Booked

Team Members

Different Hotels

Our Clients About Us

24/7 Customer support

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